Shipping

We are located in the Jefferson Airport area & are within an easy drive of Jefferson City Memorial Airport, we ship using Delta Pet First or United Airlines’ Pet-Safe . We also offer a Nanny service where your bird will be hand delivered to you at your home address for an extra $250.

HOW DO WE SHIP BIRDS:
Our birds are shipped in an airline industry-approved plastic pet kennels that we customize depending on the type of bird, the distance or duration & the number of birds. They ride in a special climate controlled & pressurized compartment on the plane which is no difference from the cabin. They are not in the same compartment as the passenger luggage. We use the airlines because it is the fastest & safest way to transport the birds from our place to yours. Although traveling is not that hard on them, we do not like to make them spend any more time than absolutely necessary in transit. For this reason we also look for the shortest route & always schedule direct flights if possible.

Our shipping crates are clearly marked with colorful “LIVE ANIMALS” & “UP” stickers. We mark the shipping crates clearly with the destination airport, the confirmation number, the phone & address of the customer. When we know that a baby is going to be shipped, we play with them in the crate prior to shipping so they are used to it. They have never shown fear of the crate. We put lots of seeds & plenty of fruits & vegetables in the shipping crate. The fruits & vegetables provide all the moisture the bird need during transit. One reason we do this is in case, in the unlikely event they should get stuck at an airport overnight (because of connecting flight trouble), we don’t have to worry if they have enough to eat or drink. We also only ship fully weaned birds.

We check weather conditions at the receiving end & only ship when we consider it safe to do so. We put our birds’ health above all other considerations & do not ship when we feel it could be dangerous to the birds’ well-being. We usually ship Monday through Saturday. We guarantee safe & healthy arrival of your bird. We WILL NOT SHIP if we feel that weather conditions are hazardous for the bird. Payment for your bird & shipping must be paid directly to us for us to start shipping arrangement, paperwork, get shipping crate, to get the health certificates required by Delta & United Airlines before they accept to ship the birds.

IS SHIPPING HARD ON THE BIRDS:
It has been our experience that shipping is not hard on the birds.The birds are used to new experiences & sounds almost daily. They are exposed to a wide variety of things while being raised in our nursery & home. As far as they are concerned, it is perfectly normal for them to get on an airplane. About the only sign of any stress is sometimes on the post shipping veterinarian visit, there is a slightly elevated growth of gram negative bacteria but this is a fairly normal reaction to being shipped. Once they get to their new homes, sometimes it takes them a day or two to settle in, but by far, the vast majority of people tell us their birds just steps right out of the shipping crate & acts right at home.

Please be waiting for your bird at the airport at the given time. Usually the bird is available 1 hour after the flight’s arrival time & a valid ID such as passport or driver’s license is needed to verify the identity of the receiver. We really appreciate knowing that the bird has arrived safely & at home with you, so please call or email us as soon as you get the chance. Don’t forget to take your bird to your veterinarian for the regular arrival-health-check-up within 48 hours of arrival. A follow-up call is placed 24 hours after you have received your new bird to ensure everything is perfect, to answer any questions you have & to measure your satisfaction.

HEALTH CERTIFICATES:
These are required for all pets traveling via air. This is to ensure all pets are not sharing anything more than a ride. All airlines require this certificate. YES, it is mandatory.

AIRLINE APPROVED CRATE CLEARLY MARKED WITH “LIVE ANIMALS” STICKERS:

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